Shipping policy

We want your UNAKIT essentials to arrive quickly and safely. Here you will find our delivery estimates, shipping rates and how to get help with your order.

One shipping rate worldwide

Standard shipping costs SEK 49 to every destination we deliver to. We offer free standard shipping on product orders of SEK 699 or more after discounts, worldwide. Shipping charges do not count towards this threshold.

Available destinations and the shipping cost are shown at checkout before you pay.

When will my order be dispatched?

We usually dispatch orders within 24 hours on business days. Orders placed at weekends or on public holidays are handled on the next business day. Processing may take a little longer during busy periods.

Estimated delivery with PostNord

Delivery estimates start when your order has been dispatched. Business days are Monday to Friday, excluding public holidays.

  • Sweden: 2–5 business days.
  • Rest of Europe: 3–10 business days.
  • Rest of the world: 3–14 business days.

These are estimates and may be affected by local public holidays or customs processing. If you need your order by a particular date, please contact us before placing it.

When a longer delivery period is needed

In exceptional circumstances, we may need to agree a longer delivery period: up to 30 calendar days within Sweden, or 60 calendar days for the rest of Europe and the world, from the date the purchase contract is concluded.

A longer period applies only where it has been clearly presented and agreed with you before purchase. It does not replace a shorter delivery time already agreed or limit your rights if an order is delayed. You do not need to wait 30 or 60 days to contact us about a delay.

Delayed or missing orders

If your order takes longer than expected, contact info@unakitcosmetics.com or use our Contact us page. Please include your order number so we can investigate the shipment.

Your rights under applicable consumer law remain in place, including the right to request delivery and, where the legal conditions apply, cancel a delayed purchase. When you choose a delivery method we offer, we remain responsible for the goods until you or your nominated recipient receives them.

Damaged delivery

Please contact us as soon as possible, ideally within two days of receiving a damaged order. Please include photos of both the product and packaging and keep the packaging until the issue is resolved. We will help you and handle contact with the carrier.

Our request for quick contact and photos helps the investigation and does not limit your statutory right to complain.